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REI

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For other uses, see REI (disambiguation).

Recreational Equipment, Inc.
Company typeConsumers' co-operative
IndustryRetail
Founded1938; 86 years ago (1938) in Seattle, Washington
Headquarters
Kent, Washington
,
U.S.
Number of locations
179 (September 2023)
Key people
Eric Artz, CEO
ProductsCamping gear and outdoor gear
RevenueUS$3.7 billion (2021)
US$324 million (2021)
US$97.7 million (2021)
Members24.5 million
Number of employees
15,000
Websitewww.rei.com
Footnotes / references
[1][2][3]

Recreational Equipment, Inc., doing business as REI, is an American retail and outdoor recreation services corporation. It was formerly governed, and continues to brand itself, as a consumers' co-operative. REI sells camping gear, hiking, climbing, cycling, water, running, fitness, snow, travel equipment, and men, women and kids clothing. It also offers services such as outdoor-oriented vacations and courses. Unlike other outdoor sports stores, it does not sell hunting or fishing equipment.

REI operates 181 retail stores in 41 states. It also receives orders via mail-order catalogs and the internet.

History

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Lloyd (1902–2000) and Mary (Gaiser) Anderson (1909–2017) founded REI in Seattle, Washington in 1938. The Andersons had imported an Akadem Pickel ice axe from Austria, for themselves, as part of The Mountaineers Basic Climbing Course; from there, the two decided to set up a co-operative to help other outdoor enthusiasts in the club acquire good-quality climbing gear at reasonable prices.[4] On June 23, 1938, with the aid of Seattle attorney Ed Rombauer, five Mountaineers met at Rombauer's office, and each paid one dollar to join the Recreational Equipment Cooperative. Lloyd and Mary were issued cards No. 1 and 2.

Flagship store (1962–1996) in Seattle, circa 1980; 11th & Pine on Capitol Hill

During their first year, Recreational Equipment was nothing more than a shelf at the Puget Sound Cooperative Store, a farmer's co-op near Pike Place Market in Seattle. In 1942, Lloyd moved to a new space, down the hall from The Mountaineers’ club rooms on Pike Street. Jim Whittaker was hired as the first full-time employee at REI on July 25, 1955. In 1956, Recreational Equipment Cooperative was incorporated. Whittaker served as CEO during the 1960s[5] and was an early board member, along with American Alpine Club president, Nicholas Clinch.[6] When Whittaker became the first American to summit Mount Everest in May of 1963, it provided REI with so much free advertising that, the following year (1964), the company’s gross income topped $1mil for the first time.[7]

Through the 1970s, REI identified itself prominently as REI Co-op, focusing primarily on equipment for serious climbers, backpackers, and mountaineering expeditions. Later on, in the 1980s, and with changes to their board of directors, REI’s emphasis expanded to also include camping, kayaking, bicycling, and other outdoor activities. The company acquired nearby outdoor gear firm Mountain Safety Research in 1981, which later bought tent-maker Edgeworks and produced tents with the MSR brand. REI kept MSR until 2001, when it exited the manufacturing business, selling the operation to Cascade Designs,[8] another successful outdoor gear company in the Seattle area. Clothing, particularly "sport-casual" apparel, also became a greater part of the company's product line. Although the company remained a co-operative, providing special services to its members, the "co-op" moniker was dropped from much of its literature and advertising. Beginning in 2014, with the introduction of the REI Co-Op line of clothing, REI publicly re-emphasized the cooperative aspect of its business model. In October 2015, the company launched a redesigned logo, which included the word "co-op" for the first time since 1983.[9]

Sally Jewell joined the board of REI in 1996 and, in 2000, was named chief operating officer. She then became CEO in 2005. Jewell remained CEO of REI until she was named United States Secretary of the Interior in April of 2013.[10] She was succeeded by Jerry Stritzke, former president and COO of Coach New York, who was named president and CEO of REI in August 2013.[11] Stritzke resigned in February 2019. Eric Artz, previously COO of the company, was named CEO and president of REI in May 2019.[12]

On Black Friday of 2015, REI “did the unexpected” by closing all of their stores and temporarily halting the processing of online purchases, giving all of their employees a paid day off.[13] Although Black Friday has, traditionally, been one of REI's top-10 days for annual sales, the company abstained from Black Friday and launched an #OptOutside marketing campaign, urging people to spend their time outside. REI is the first major US retailer to forgo operations on Black Friday.[14] They continued the initiative through the 2022 holiday season.[15]

On January 31, 2023, REI laid off 8 percent of its corporate staff, eliminating 167 positions. The layoffs were attributed to the need to return REI to profitability amidst a challenging economic environment, with the company experiencing a decline in outdoor gear sales following a pandemic boom.

Non-retail diversification

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REI store in Hillsboro, Oregon

REI has diversified its offerings into global adventure vacations through the REI Adventures branch, which began in 1987.[citation needed] REI Adventures offers vacations for active travelers all over the world.

In 2006, REI started the Outdoor School in selected markets. The Outdoor School is a series of one-day outings in the local area and in store classes. Offerings include mountain biking, road biking, kayaking, backpacking, rock climbing, outdoor photography, family hiking, snowshoeing and others. The current locations of the Outdoor School are the San Francisco Bay Area, Sacramento and Reno areas, the Los Angeles area, the San Diego area, Boston and New England area, New York Tri-State area, Philadelphia, Washington D.C./Maryland/Virginia area, Chicago area, Minneapolis area, Denver area, Atlanta area, Portland area, and Puget Sound area.[citation needed]

On June 11, 2015, REI bought Adventure Projects Inc., a Boulder-based company, founded by Nick Wilder and Mike Ahnemann in 2012, which is best known for its climbing website, Mountain Project (MountainProject.com), with guides to more than 128,000 climbing routes across the world.[16] It has since expanded by creating MTBProject.com, a website for mountain bike trail maps, HikingProject.com, for hiking trails, PowderProject.com, for backcountry skiing trails, and TrailRunProject.com, for cross-country running trails.[17][18]

In November 2016 REI started producing independent podcasts informally starting with Wild Ideas Worth Living by journalist Shelby Stanger.[19][20] Since then they have also released Camp Monsters and Wildfire.[21]

In February 2019, REI acquired Arizona-based adventure tour operator Arizona Outback Adventures. Arizona Outback Adventures had served as a vendor and operator of REI's adventure travel programs for over 15 years. The acquisition brought new tour and rental capabilities in house at REI and signaled a renewed efforts towards diversifying the company's experiential offerings.[22]

Location

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REI has a member owned co-operative headquartered in Kent, Washington. It is owned by its members, who each hold a single voting share. Members are entitled to a patronage dividend. A new headquarters campus in the Spring District of Bellevue, Washington, was announced in 2016 and planned to open in 2020.[23] The sale of the new headquarters campus was announced in August 2020 amid the COVID-19 pandemic, with REI corporate employees shifting to remote work.[24]

Its flagship stores are in the Cascade neighborhood of Downtown Seattle, which opened in 1996;[25] Bloomington, Minnesota; Washington, DC; New York City; and Denver, Colorado.[26] It has distribution centers in Sumner, Washington; Bedford, Pennsylvania; Goodyear, Arizona; and Lebanon, Tennessee.

Membership

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REI is owned by its active members, persons who have paid a lifetime membership fee, which is currently $30. Each active member is entitled to vote for members of the company's board of directors, from among candidates approved by the incumbent board. Members are also eligible to receive a patronage "dividend" on qualifying purchases; this dividend is issued as store credit, not redeemable in currency.[27] The lifetime fee was just five dollars in 1985.[28]

The annual reward is normally equal to 10% of what a member spent at REI on regular-priced merchandise in the prior year; it has no numerical relationship to REI's profits.[29] The reward, which becomes unredeemable on December 31 two years from the date of issue, can be used as credit for further purchases.

REI members are allowed to buy returned/used/damaged goods at significant discounts at REI Re/Supply sections and stores. Other benefits of REI membership include discounts on rentals, deals on shipping charges, REI adventure trips, and shop services, as well as rock wall access at locations that feature indoor climbing walls. The locations include Flagship stores in Denver, Seattle, and Bloomington, as well as the Pittsburgh South Side Works store. Members also receive exclusive coupons throughout the year for around 20% off of full-price items.

Governance

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REI store in Mountain View, California (2006-2021)

REI is a Washington corporation governed by a board of 13 directors, including the CEO. Directors serve for terms of one or three years. Board candidates are selected by the REI Board Nomination and Governance Committee. In earlier years, board elections were competitive elections, with both board-nominated and self-nominated petition candidates. In recent years, REI eliminated the opportunity for petition candidates and has nominated only as many candidates as open positions. Members are mailed a ballot, and nominees must garner 50% of returned ballots; members may also vote online. While theoretically the board serves at the members' pleasure, there is no path to board membership without the approval of the Board Nomination and Governance Committee, and the incumbent Board has the right to fill by appointment any Board seats not filled by election.[30] For 2014, its chief executive officer received compensation of approximately $2.71 million per year.[31][32]

Business model

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Although the Andersons originally established the co-op structure to secure reduced prices for its members, REI now models itself as a boutique full-service retailer, with a website including order-on-the-web and free delivery to a nearby store, rather than as a low-price retailer. Local stores host free clinics on outdoor topics and organize short trips originating from the store to explore local hikes and cycling paths.

REI outlets are often positioned as anchor stores in upmarket strip malls. In common with other retailers, REI stores tend to receive most of their traffic during the weekend.

Although most of what it sells is brandname merchandise from other companies, REI designs and sells its own private-label products under the REI, REI Co-Op, Co-Op cycles brands.[33][34][35]

Labor

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REI employed over 15,000 people as of January 2022,[36] most of them in its stores, many of whom are part-time. Employees receive discounts on merchandise, may be eligible for free or discounted outdoor classes, and also receive a "Way day" pass, entitling them to spend up to 6 hours outdoors for pay.[37] REI has been ranked in the top 100 Companies to Work For in the United States by Fortune since 1985, which earned it a place in the Fortune "Hall of Fame."[citation needed] REI ranked as #8 in 2012,[38] #69 in 2014, #58 in 2015,[39] #26 in 2016,[40] and #28 in 2017.[41]

Labor organizing and criticism

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Main article: REI worker organization

Since 2013, REI workers have been publicly organizing around workplace issues such as living wages, erratic and insufficient scheduling, access to benefits like healthcare, and safety protocols. While the cooperative does not currently have any trade unions, the company has been accused of union busting by forcing employees to attend captive audience meetings, putting up anti-union flyers, and using "social justice language" and its status as a retail cooperative to mislead the public into believing it is a worker cooperative.

Workers have organized at least 5 petitions since 2016, and in January 2022, the SoHo, Manhattan location filed REI's first-ever National Labor Relations Board petition to vote to become a union.[42][43][44][45] In March 2022, the SoHo based workers voted overwhelmingly in favor of unionization with the Retail, Wholesale, and Department Store Union (RWDSU) by a vote of 88-14.[46] In March 2023, REI workers in Orange, Ohio, voted to unionize by a vote of 27-12.[47] In April, its Eugene, Oregon, location filed a petition for union elections with the National Labor Relations Board. In May 2023 the company's Durham, North Carolina, store's workers voted 20-12 to unionize with the United Food and Commercial Workers International Union, after a four-day strike precipitated by the co-op's alleged retaliation against a union organizer. Durham's thus became the sixth REI store to unionize.[48]

As of April 2024, the unionized stores within REI had yet to successfully negotiate a contract.[49]

In November 2023, workers at eight REI retail stores accused the company of dozens of violations of federal labor law, including retaliating against pro-union workers, altering working conditions without union consultation, and refusing to bargain in good faith with unions at stores that had voted in favor of unionization.[50]

Environmental and community initiatives

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In 2006, REI purchased 11 million kWh of green power, enough to offset 20% of its overall power consumption. That placed REI on the US Environmental Protection Agency's top ten list of retailers in purchases of cleanly-generated electricity.[51] By 2007, REI promises to make its trips through REI Adventures carbon neutral by the purchasing of green power credits "Green Tags".[52] REI Adventures states that it is the first US travel company to introduce that type of program.[53] REI has pledged to be a climate neutral and zero waste to landfill company in 2020 by focusing on the five areas of its business: green buildings, product stewardship, proper paper usage, reducing waste and energy efficiency.[54] As of 2020, REI has also pledged to halve its carbon footprint, and has begun to offset its emissions by cutting emissions throughout its business processes, especially in the supply chain.[55]

To support local communities, REI offers meeting space free of charge to non-profit organizations, supports conservation efforts, and organizes yearly outdoor service outings. REI donates annually to conservation groups in the US. Its 2007 giving of $3.7 million represented about 0.28% of its $1.3 billion in gross sales.[56] It also sends volunteers to help groups with cleaning up the environment, building new trails, and teaching children the importance of caring for the environment.[57]

REI is a key sponsor of The Access Fund, a non-profit organization committed to keeping America's climbing areas open by education, environmental protection, and advocacy.

After the Stoneman Douglas High School shooting, REI joined the 2018 NRA boycott and suspended orders from Vista Outdoor, a maker of outdoor products and rifles.[58]

See also

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References

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  1. ^ "REI Co-op publishes 2019 full-year financial results". rei.com. Recreational Equipment, Inc. April 27, 2020.
  2. ^ "REI Co-op announces record financial results, major expansion of rentals and used gear" (PDF). Recreational Equipment, Inc. March 6, 2020.
  3. ^ "2019 Stewardship Report". Recreational Equipment, Inc. 2020.
  4. ^ Morse, Gardiner (May 2003). "Gearing Up at REI". Harvard Business Review. Retrieved November 7, 2015.
  5. ^ Martinez, Amy. "Eddie Bauer looks to mountaineer Jim Whittaker for turnaround help". The Seattle Times. Retrieved November 22, 2013.
  6. ^ "American Alpine Club Past President Nick Clinch Passes Away". American Alpine Club. June 15, 2016. Retrieved April 12, 2018.
  7. ^ Kjeldsen, Jim (1998). The Mountaineers: A History. Seattle, WA: Mountaineers Books. pp. 108–113.
  8. ^ Virgin, Bill. "REI sells outdoor-gear maker". Seattle Post-Intelligencer. Retrieved January 22, 2018.
  9. ^ "One big reason REI can decide to skip Black Friday". The Washington Post.
  10. ^ "REI's Sally Jewell wins confirmation as Interior secretary". The Washington Post.
  11. ^ "Jerry Stritzke Named President and CEO of REI". REI. Retrieved February 12, 2019.
  12. ^ Arveson, Amelia. "Eric Artz tapped as REI's new president and CEO". snewsnet.com. Retrieved August 17, 2020.
  13. ^ "REI's Closing on Black Friday. Other Gear Companies Need to Follow Suit". Outside Online. October 28, 2015. Retrieved October 29, 2015.
  14. ^ Malcolm, Hadley (October 27, 2015). "REI closing on Black Friday for 1st time in push to #OptOutside". usatoday.com. USA Today. Retrieved November 7, 2015.
  15. ^ "REI will not sell anything on Black Friday". ABC7 Los Angeles. October 30, 2017. Retrieved December 8, 2017.
  16. ^ Winkel, Vince (June 19, 2015). "REI buys Boulder-based outdoor adventure trail company". Times-Call. Retrieved February 18, 2016.
  17. ^ Clucas, David (June 11, 2015). "REI acquires Adventure Projects network of sites". SNEWS. Retrieved February 17, 2016.
  18. ^ "Adventure Projects Inc". adventureprojects.net. Retrieved February 17, 2016.
  19. ^ Stanger, Shelby (December 1, 2016). "Introduction to the Podcast".
  20. ^ "Wild Ideas Worth Living". Apple Podcasts. Retrieved March 21, 2020.
  21. ^ "Podcasts Archives". REI Co-op Journal. Retrieved March 21, 2020.
  22. ^ "REI Co-op acquires guided adventures and travel partner Arizona Outback Adventures (AOA) | REI Newsroom". newsroom.rei.com. Retrieved January 15, 2020.
  23. ^ Murray, Ryan (September 29, 2016). "REI confirms headquarters move to Bellevue's Spring District". Bellevue Reporter. Retrieved October 4, 2016.
  24. ^ Roberts, Paul; Khashimova Long, Katherine (August 12, 2020). "REI to sell its never-used Bellevue headquarters and shift office work to multiple Seattle-area sites". The Seattle Times. Retrieved August 17, 2020.
  25. ^ Keene, Linda (September 12, 1996). "2 neighborhoods feel ripples of REI move". The Seattle Times. Retrieved August 17, 2020.
  26. ^ "REI Store Directory". Rei.com. Retrieved December 7, 2015.
  27. ^ "REI Bylaws" (PDF). Retrieved January 24, 2022.
  28. ^ Thorpe, Norman (December 17, 1985). "Recreational Equipment Inc. plans Spokane branch". Spokesman-Review. (Spokane, Washington). p. A6.
  29. ^ Baverman, Laura (December 14, 2011). "REI to open at Rookwood Commons". Cincinnati.com/. Retrieved December 22, 2011.
  30. ^ Ryan, Andy (June 18, 2003). "Who Owns REI?". Seattle Weekly. p. 4. Retrieved February 20, 2011.
  31. ^ "REI Exc Comp Report" (PDF). Retrieved March 26, 2013.
  32. ^ "REI Governance". Retrieved January 19, 2015. REI's board is legally responsible by statute, and its Articles of Incorporation and Bylaws, for the overall direction of the affairs and the performance of REI. The board carries out this legal responsibility by establishing broad policy, and by monitoring management within the framework of these broad policy guidelines.
  33. ^ Michelson, Megan (September 25, 2015). "REI Co-Op Brand Gets an Overhaul". REI.
  34. ^ McCoy, Sean (May 26, 2015). "REI Looks To 'Urban Wilds' With Evrgrn Brand Launch". GearJunkie.
  35. ^ "REI Announces its Exclusive 2011 Novara Bicycle Line -- New Mainline Collection Covers a Continuum of Distances". PRWeb. Archived from the original on September 25, 2010.
  36. ^ Kaori Gurley, Lauren (January 27, 2022). "Unionizing REI Workers Want Their 'Progressive' Employer to Pay a Living Wage". Vice. Retrieved February 22, 2022.
  37. ^ "2010 Stewardship Report: Employee Pay and Benefits". rei.com. Archived from the original on March 14, 2012.
  38. ^ "100 Best Companies to Work For 2012". Fortune. Archived from the original on October 31, 2012.
  39. ^ "100 Best Companies to Work For-2015". fortune.com. Fortune Magazine. Retrieved November 7, 2015.
  40. ^ "100 Best Companies to Work For". Fortune. Retrieved February 22, 2017.
  41. ^ "REI: #28 on 100 Best Companies to Work For in 2017 | Fortune". Fortune. Retrieved July 20, 2017.
  42. ^ Kaori Gurley, Lauren (January 27, 2022). "Unionizing REI Workers Want Their 'Progressive' Employer to Pay a Living Wage". Vice. Retrieved February 22, 2022.
  43. ^ Scheiber, Noam (January 23, 2022). "Workers at REI Store in Manhattan Seek to Form Retailer's Only Union". The New York Times. ISSN 0362-4331. Retrieved February 22, 2022.
  44. ^ Hofstaedter, Emily (February 18, 2022). "REI calls itself a co-op. But that doesn't mean it's worker-friendly". Mother Jones. Retrieved February 24, 2022.
  45. ^ LeClair, Catherine (November 25, 2020). "REI will again close its doors on Black Friday, but the co-op's hourly workers want more than a day off — they want higher wages and stable schedules". Business Insider. Retrieved February 24, 2022.
  46. ^ Scheiber, Noam (March 3, 2022). "REI Workers in New York Vote to Unionize". The New York Times. ISSN 0362-4331. Retrieved April 8, 2022.
  47. ^ Remington, Kaylee (March 4, 2023). "Workers at REI in Orange vote in favor of being represented by union". cleveland. Retrieved March 21, 2023.
  48. ^ Moore, Mary Helen (May 25, 2023). "'We really feel the power': Durham REI workers vote to unionize after strike". The Charlotte Observer. Retrieved May 28, 2023.
  49. ^ Gantz, Jeremy (April 12, 2024). "Two Years In, These "Progressive" Companies Still Haven't Negotiated First Union Contracts". In These Times. Archived from the original on July 9, 2024. Retrieved July 22, 2024.
  50. ^ Wiessner, Daniel (November 15, 2023). "REI accused of widespread labor law violations at unionized US stores". Reuters. Archived from the original on November 15, 2023. Retrieved April 23, 2024.
  51. ^ "Top 10 Retail Partners" (PDF). Environmental Protection Agency.
  52. ^ "About REI". REI Co-op. Archived from the original on October 25, 2006.
  53. ^ "Adventure Travel & Active Vacations Worldwide | REI Adventures". REI.
  54. ^ 2006 REI Stewardship Report: Sustaining the Natural World
  55. ^ Grothjan, Sarah (September 24, 2020). "REI to Halve Carbon Footprint by 2030". REI Uncommon Path. Retrieved October 19, 2021.
  56. ^ "2007 Business Wire reporting of press release with figures". Archived from the original on January 18, 2009.
  57. ^ "About REI". REI Co-op.
  58. ^ Wiener-Bronner, Danielle (March 1, 2018). "REI halts orders from Vista Outdoor over its response to Parkland shooting". CNN.
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